Privacy Policy Statement

At Novaluxari, we respect your privacy and handle your information transparently and securely. This policy outlines how we collect, use, and protect your personal data in accordance with Australian law.

Information We Collect

We gather only essential information to deliver our services safely and effectively.

• Contact details such as name, email, phone, and correspondence provided via forms or direct communication.
• Session information, meeting notes, and documents relevant to your budget or negotiation request.
• Technical data like browser type, IP address, and usage analytics for security and improvement purposes.
• Any additional details you choose to share that help us tailor our service to you.

How We Use Data

Personal data is used strictly for delivering, improving, and supporting our consultation services.

• To respond to enquiries, manage contacts, schedule meetings, and provide consultation updates.
• To personalise sessions and adapt advice to your requirements for a better experience.
• To ensure resources are available, maintain platform reliability, and support internal analysis.
• For legal, regulatory, or dispute resolution obligations as required under Australian law.

Legal Basis for Use

We process information under lawful grounds based on consent, contract, or legal obligations.

Your data is managed in line with consent you provide, the necessity of delivering our service, and compliance with location-specific laws. Withdrawal of consent does not affect past processing.

Data Sharing

We only share information when essential for fulfilling our services or required by law.

• Disclosure to external partners who support service delivery, maintaining confidentiality and only as needed.
• Compliance with regulators, courts, or law enforcement as directed.
• Professional advisors, such as legal or compliance consultants, for proper service management.

Data Security

Novaluxari implements reasonable technical and organisational measures to safeguard your data, using secure systems and regular reviews to reduce risk. Access to personal data is limited to staff and partners who require it for their duties.

Your Rights

You have control over your information in line with Australian privacy law.

• Request access to or correction of your data at any time by contacting us directly.
• Withdraw consent for data processing, affecting future (not past) uses of your information.
• Request deletion of your personal data unless retention is legally required.
• Make complaints about data handling with authorities if needed.

Cookies

Cookies enhance your site experience and help us understand traffic patterns. You can manage your preferences in your browser settings anytime.

Cookie Policy Cookie Policy

Contact Us

For questions about this Privacy Policy or your personal information, please get in touch.

Changes to This Policy

If we update our Privacy Policy, revised details will be posted here to keep you informed.